Your Security is Our Priority
Enterprise-grade protection for your funds and data
ISO 27001 Certified
Bank-Grade Encryption
24/7 Monitoring
Multi-Layer Security Architecture
We employ industry-leading security practices across all layers of our platform
Data Encryption
TLS 1.3: All data in transit encrypted with the latest TLS standard. SHA-256 encryption for stored data at rest.
Two-Factor Authentication
2FA Support: Mandatory 2FA on all accounts. SMS, authenticator apps (Google Authenticator, Authy), and biometric options available.
Segregated Accounts
Client Funds: All client funds held in segregated bank accounts, completely separate from company operational funds.
24/7 Monitoring
Real-time Detection: Continuous monitoring for suspicious activities, unauthorized access attempts, and anomalies.
DDoS Protection
Advanced Mitigation: Industry-leading DDoS protection using Cloudflare Enterprise and redundant infrastructure across multiple data centers.
Identity Verification
KYC Compliance: Multi-stage identity verification process with biometric scanning and document validation for account security.
Certifications & Compliance
We maintain the highest standards of security and regulatory compliance
ISO 27001:2022
International standard for information security management. Annual third-party audits ensure continuous compliance.
SOC 2 Type II
Service Organization Control audit demonstrating our commitment to security, availability, processing integrity, and confidentiality.
GDPR Compliant
Full compliance with EU General Data Protection Regulation. We respect user privacy and data protection rights globally.
Security Best Practices for Traders
Follow these recommendations to maximize your account security
1
Use Strong Passwords
Create passwords with at least 16 characters including uppercase, lowercase, numbers, and special characters. Never reuse passwords across different platforms.
2
Enable 2FA
Always enable two-factor authentication on your account. Use authenticator apps instead of SMS when possible for enhanced security.
3
Update Software Regularly
Keep your operating system, browser, and applications updated with the latest security patches. Enable automatic updates when available.
3
Use Secure Networks
Never trade on public WiFi networks. Use a VPN for additional protection when accessing your account from untrusted networks.
5
Monitor Your Account
Regularly review your account activity, login history, and connected devices. Report any suspicious activity immediately.
6
Secure Your Recovery Info
Keep backup codes and recovery information in a safe place. Never share them with anyone, including SmartX support staff.
Incident Response & Transparency
We maintain transparent communication and rapid response protocols
24/7 Incident Response Team
Our dedicated security team monitors threats 24/7. In case of any security incident, our response protocol ensures immediate detection, containment, and remediation.
Transparency Report
We publish security incident reports and transparency data quarterly. Users are notified immediately of any incidents affecting their accounts.
Bug Bounty Program
We welcome security researchers to test our systems responsibly. Participate in our bug bounty program and help us maintain industry-leading security standards.
Trade with Confidence
Join thousands of traders who trust SmartX with their funds