Get in Touch

We aim to respond to all inquiries within 24 hours. For urgent matters, we recommend using our live chat feature for immediate assistance. Our support team is available 24/7 to help with critical issues.

Use the contact form above and select "Technical Support" from the category dropdown. Include as many details as possible about the issue you're experiencing, including your account information (without passwords), browser/app version, and steps to reproduce the problem.

Please send your press inquiries to press@smartxtraders.com with details about your publication and coverage plans. Our media relations team will respond within 48 hours with interview availability and company information.

Visit our Careers page to see current openings and application instructions. You can also send your resume to careers@smartxtraders.com for future opportunities.

Immediately contact our security team by selecting "Security Concerns" in the contact form or call us directly at +1 (800) 123-4567. Do not share your account credentials with anyone. We take security very seriously and will investigate any suspicious activity within 1 hour.

Visit your account settings and navigate to the "Verification" section. Follow the step-by-step instructions to submit your documents. KYC typically takes 24-48 hours to process. If you experience any issues, contact our account support team.