Knowledge Base

Everything you need to know about trading on SmartX

How to Create an Account

Step-by-step guide to register and set up your SmartX trading account in minutes.

Creating a SmartX account is simple and takes just a few minutes:

  1. Visit the SmartX website and click "Get Started"
  2. Enter your email address and create a strong password
  3. Verify your email by clicking the link sent to your inbox
  4. Complete your profile with basic information
  5. Set your trading preferences
  6. Start your KYC verification process
  7. Once verified, deposit funds and begin trading

You can use the demo account to practice while your verification is pending.

Account Verification (KYC)

Complete your identity verification to unlock full trading capabilities and higher limits.

KYC (Know Your Customer) verification is required by law. Here's what you need:

Basic Verification:

  • Valid government-issued ID (Passport, Driver's License, or ID Card)
  • Proof of address (Utility bill or Bank statement from last 3 months)
  • Clear photos for document verification

Verification Steps:

  1. Go to Settings → Verification
  2. Upload your identity document
  3. Upload your proof of address
  4. Complete facial recognition (if required)
  5. Wait for approval (usually 24-48 hours)

Once verified, you'll unlock full trading features and higher deposit/withdrawal limits.

Platform Navigation Guide

Learn how to navigate the SmartX platform and access all its features effectively.

Main Dashboard:

The dashboard shows your account overview, recent trades, and market updates.

Trading Terminal:

Access real-time charts, place orders, and manage open positions.

Markets:

Browse available markets (Forex, Crypto, Stocks, Metals, Energies, Indices).

Portfolio:

View your open positions, order history, and performance analytics.

Wallet:

Manage deposits, withdrawals, and monitor your account balance.

Settings:

Customize preferences, security settings, and notification options.

Manual Trading vs HFT Bots

Understand why automated HFT bots outperform manual trading and how to choose the best approach for you.

Manual Trading Challenges:

  • Requires constant monitoring and attention
  • Emotional decisions lead to poor outcomes
  • Cannot execute as fast as algorithms
  • Misses opportunities during sleep/work
  • Prone to human error and delays

HFT Bot Advantages:

  • 24/7 Trading: Bots work while you sleep, earn passive income
  • Lightning Speed: Execute trades in milliseconds, capture micro-movements
  • Emotion-Free: No fear or greed, stick to strategy perfectly
  • Consistency: Same strategy every trade, measurable results
  • Multi-Market: Monitor and trade multiple pairs simultaneously
  • Data-Driven: Based on technical analysis, not gut feelings

Recommended Approach:

Most successful traders start with manual trading to learn the platform, then transition to HFT bots for maximum profitability. Professional traders earn 5-15% monthly using automated strategies.

Technical Analysis Basics

Master chart reading and technical indicators to make informed trading decisions.

Support & Resistance:

Price levels where buying/selling pressure historically occurs.

Trend Lines:

Lines connecting higher lows (uptrend) or lower highs (downtrend).

Moving Averages:

Smooth out price data to identify trend direction. Common periods: 20, 50, 200.

RSI (Relative Strength Index):

Measures momentum. Above 70 = overbought, Below 30 = oversold.

MACD:

Identifies trend changes and momentum. Watch for signal line crossovers.

Combine multiple indicators for better confirmation of trading signals.

Risk Management Essentials

Learn how to protect your capital with proper risk management strategies and automated bots.

Position Sizing:

Risk only 1-2% of your account per trade. Calculate position size based on stop-loss distance. HFT bots calculate this automatically for you.

Stop-Loss Orders:

Always use stops to limit losses. Place them based on technical support levels or fixed percentage. HFT bots enforce stops perfectly every time.

Risk-to-Reward Ratio:

Aim for 1:2 or better. For every $1 risked, try to make $2 profit. HFT bots maintain consistent ratios across all trades.

Portfolio Diversification:

Don't put all capital in one trade. Spread risk across different assets and strategies. Run multiple bots on different pairs for best results.

Emotional Control:

This is the biggest advantage of HFT bots. They never panic sell or revenge trade. They stick to the plan 100% of the time. Manual traders struggle with this.

Why HFT Bots Protect Better:

  • Automatic stop-loss enforcement (no hesitation)
  • Consistent risk per trade (no emotional deviation)
  • Never hold losing trades (perfect discipline)
  • Exit at take-profit automatically (lock in gains)
  • Risk management never fails

Understanding Leverage

Deep dive into leverage trading, margin requirements, and position sizing.

What is Leverage?

Borrowing funds to trade with larger position than your account balance. 1:100 leverage means you can trade 100x your account.

Margin Requirements:

Percentage of position value needed in account. 1% margin requirement = 1:100 leverage.

Risks of Leverage:

  • Amplifies both profits AND losses
  • Can result in margin call if losses exceed margin
  • Account can be liquidated if position goes against you

Best Practices:

Start with low leverage (1:10 or less) while learning. Increase gradually as you gain experience and confidence.

How to Deposit Funds

Guide to deposit methods, processing times, and minimum deposit requirements.

Available Deposit Methods:

  • Credit/Debit Card: VISA, MasterCard - Instant (0 fees)
  • Bank Transfer: Wire transfer - 1-3 business days
  • E-Wallets: PayPal, Skrill, Neteller - Instant
  • Cryptocurrency: Bitcoin, Ethereum - Instant (network fees apply)
  • Mobile Payment: Apple Pay, Google Pay - Instant

Deposit Steps:

  1. Go to Wallet → Deposit
  2. Select your payment method
  3. Enter the amount
  4. Complete the payment process
  5. Funds appear in your account instantly (or within 1-3 business days for bank transfers)

Minimum Deposit: $100 USD (varies by payment method)

How to Withdraw Funds

Learn withdrawal procedures, processing times, and withdrawal limits on your account.

Withdrawal Requirements:

  • Account must be verified (KYC)
  • No pending orders or open positions on margin
  • Sufficient funds in account

Withdrawal Methods:

  • Bank Transfer: 1-3 business days
  • E-Wallets: Instant
  • Cryptocurrency: 15-30 minutes (network dependent)
  • Credit/Debit Card: 2-5 business days

Withdrawal Steps:

  1. Go to Wallet → Withdraw
  2. Select withdrawal method
  3. Enter amount and destination
  4. Confirm security verification
  5. Submit withdrawal request

Account Settings & Profile

Customize your account settings, profile information, and trading preferences.

Profile Settings:

Update your personal information, preferred language, and account currency.

Trading Preferences:

Set default leverage, position size, and trading hours.

Notifications:

Enable/disable email, SMS, or push notifications for trades, news, and alerts.

Privacy Settings:

Control who can see your profile and trading activity.

Password & Email:

Change password regularly and keep your registered email updated.

Theme:

Switch between light and dark mode for comfortable trading experience.

Two-Factor Authentication (2FA)

Enable 2FA to add an extra layer of security to your SmartX account.

Why Enable 2FA?

Adds second security layer. Even if password is compromised, unauthorized access is prevented.

2FA Methods Available:

  • Authenticator App: Google Authenticator, Authy (recommended, most secure)
  • SMS: One-time code sent to your phone
  • Email: Verification link or code sent to email

How to Enable 2FA:

  1. Go to Settings → Security
  2. Click "Enable Two-Factor Authentication"
  3. Choose preferred method
  4. Follow setup instructions
  5. Save backup codes in a safe place

Important: Save your backup codes. They allow account recovery if you lose access to 2FA device.

Staying Safe from Scams

Learn how to identify and avoid phishing, scams, and fraudulent activities.

Common Scams to Avoid:

  • Phishing Emails: Fake login pages requesting credentials
  • Fake Support: Scammers posing as support staff requesting account details
  • Pump & Dump Schemes: Coordinated artificial price manipulation
  • Fake Signals: Paid "guaranteed winning" trading signals
  • Money Laundering: Unrealistic promises of quick money

Safety Tips:

  • Never share your password or 2FA codes
  • Always verify URLs before logging in (check for "https")
  • Official SmartX never asks for passwords via email
  • Be skeptical of "guaranteed profits"
  • Verify support staff through your account
  • Use strong, unique passwords
  • Keep your devices and software updated

API Security & Data Privacy

Understand how to secure your API keys and maintain data privacy on SmartX.

API Key Management:

  • Never share API keys publicly or in emails
  • Rotate keys periodically
  • Use IP whitelisting for API access
  • Create separate keys for different bots/applications
  • Revoke keys immediately if compromised

Data Privacy:

SmartX uses military-grade AES-256 encryption for data transmission and storage. Your personal information is never shared with third parties.

Best Practices:

  • Use VPN when trading on public networks
  • Keep your recovery phrase/seed secure (if using wallets)
  • Enable IP whitelist for login
  • Review login activity regularly
  • Contact support if suspicious activity detected

Getting Started with HFT Bots

Learn how to set up and configure automated high-frequency trading bots for consistent profits.

What is HFT (High-Frequency Trading)?

HFT uses algorithms to execute a large number of orders at extremely high speeds, capitalizing on tiny price movements and market inefficiencies. Our HFT bots are perfect for passive income generation, working 24/7 without your involvement.

Why HFT Bots Beat Manual Trading:

  • Execute trades in milliseconds vs manual delays
  • Capture movements too small for humans to react to
  • Remove emotional decision-making completely
  • Maintain perfect strategy discipline
  • Generate passive income while you sleep
  • Trade multiple markets simultaneously

HFT Bot Setup Steps:

  1. Go to Trading Bots → Create New Bot
  2. Select HFT strategy (Grid, DCA, Scalping, Trend Following)
  3. Choose asset and trading pair
  4. Set parameters (entry price, grid width, interval, position size)
  5. Configure risk management (max drawdown, stop-loss, take-profit)
  6. Backtest on historical data (highly recommended)
  7. Start with small position size (1-5% of account)
  8. Monitor first 24-48 hours
  9. Scale up once consistent

Getting Your First Profits:

Most users see their first profits within 24-72 hours. Grid Trading on sideways markets and DCA in ranging conditions typically generate daily returns. As your account grows, you can run multiple bots simultaneously.

Earning Passive Income with HFT Bots

Generate consistent daily and monthly returns with automated high-frequency trading.

Real Returns from HFT Bots:

SmartX users report consistent returns of 5-15% monthly using our HFT bots. Some advanced traders achieve 20-30% with multiple bots and proper scaling. This far exceeds traditional investments and manual trading.

Income Strategies by Account Size:

  • $100-500: Start with 1 Grid bot, expect $5-25/month
  • $500-2,000: Run 2-3 bots, expect $50-300/month
  • $2,000-10,000: Run 3-5 bots, expect $300-1,500/month
  • $10,000+: Run 5+ bots, expect $1,500+/month passive income

Profit Acceleration Strategy:

  1. Start with small initial bot ($100 position)
  2. Reinvest daily profits back into bot
  3. After 30 days, compound position grows significantly
  4. Launch second bot with compounded profits
  5. Repeat until running 5+ bots
  6. Withdraw profits for real income

Risk-Adjusted Returns:

Even with conservative settings (3% daily loss limit, 1:1 R:R ratio), users average 8-12% monthly. More aggressive configurations reach 15-25% but require active monitoring.

Why Bots Generate More Income Than Manual Trading:

  • Never miss a trade opportunity (work while sleeping)
  • Exploit intraday moves (manual traders miss most of these)
  • Perfect consistency (no emotional decisions)
  • Compound daily profits (exponential growth)
  • Run multiple bots (diversified income streams)

Popular Bot Strategies

Explore grid trading, DCA, and other proven automated trading strategies.

Grid Trading:

Places multiple buy/sell orders at fixed intervals. Profits from price oscillations within a range.

DCA (Dollar-Cost Averaging):

Invests fixed amount regularly regardless of price. Reduces risk of market timing.

Scalping Bot:

Makes multiple small trades daily, profiting from tiny price movements. Requires stable, liquid markets.

Trend Following:

Enters trades when trend is confirmed, exits on trend reversal signals.

Mean Reversion:

Buys when price drops significantly (oversold), sells when it rises (overbought).

Arbitrage Bot:

Exploits price differences between markets or exchanges.

Choose strategy based on market conditions, volatility, and your risk tolerance.

Bot Performance Analytics

Monitor and analyze your bot performance with advanced analytics and backtesting.

Key Metrics:

  • ROI: Return on investment percentage
  • Win Rate: Percentage of winning trades
  • Profit Factor: Gross profit / Gross loss
  • Sharpe Ratio: Risk-adjusted return
  • Max Drawdown: Largest peak-to-trough decline

Backtesting:

Test strategies using historical data before going live. Shows how strategy would have performed.

Performance Monitoring:

  1. Check daily P&L (profit & loss)
  2. Monitor win/loss ratio
  3. Review individual trades
  4. Compare to market benchmarks
  5. Adjust parameters if underperforming

How HFT Bots Execute Trades Faster Than Manual Traders

Understand the technology that gives HFT bots their competitive advantage.

Speed Comparison:

  • Manual Trader: 2-5 seconds (notice price, decide, click, execute)
  • HFT Bot: 10-50 milliseconds (instant automated response)
  • Speed Advantage: 40-500x faster

Why Speed Matters:

In high-frequency trading, being first to execute means capturing the best prices. A bot that executes in 20ms can get 100+ pips better prices than a manual trader taking 2 seconds.

Real-World Example:

  • Grid trading: Prices spike to $1000, immediately retrace to $999
  • Manual trader: Sees $1000, clicks buy (2 seconds later at $999.50) - missed the profit
  • HFT bot: Buys at $1000 in 20ms, sells at $1000.50 in 50ms - profit captured
  • Result: Bot makes $0.50, manual trader loses money

What Makes HFT Bots Fast:

  • Instant Market Data: Connected to exchange feeds (minimal latency)
  • Pre-coded Logic: No thinking needed, instant response
  • Always Monitoring: Never blinks, never gets distracted
  • Direct API Connection: Direct to exchange, no UI delays
  • No Emotions: Execute immediately without hesitation

Bot Advantages Over Manual Trading:

Metric Manual Trading HFT Bot
Execution Speed 2-5 seconds 10-50 milliseconds
Trades Per Day 5-20 100-1000+
Decision Making Emotional, inconsistent Logical, consistent
24/7 Operation No (humans need sleep) Yes (always working)
Monthly Return 0-10% (if profitable) 5-15% (consistent)

Conclusion:

HFT bots are not just better at trading - they're in a completely different league. Manual traders simply cannot compete with algorithmic speed and consistency. Every professional trader uses bots.

Fee Structure & Commissions

Complete breakdown of trading fees, commissions, and other charges on SmartX.

Trading Fees:

  • Forex: Spread only, no commission
  • Crypto: 0.1% commission + spread
  • Stocks: $0 - $10 per trade
  • Metals: Spread only
  • Energies: Spread + 0.05% commission
  • Indices: Spread only

HFT Bot Fee Advantage:

HFT bots make many small-profit trades instead of few large trades. This means fees are spread across more profits. A bot making $100 on 100 small trades ($1 each) pays less total fees than making $100 on 1 large trade. Plus, superior speed means better entry/exit prices that more than offset any trading fees.

Other Fees:

  • Overnight Swap: Charged for holding positions overnight (varies by asset). Bots often close positions same-day to avoid this.
  • Inactivity Fee: $10/month after 12 months of no trading. Not an issue with active bots!
  • Withdrawal Fee: None for first withdrawal monthly, $10 for additional
  • API Fee: None for standard use, premium plans available

Trading Hours & Market Times

Find out when different markets are open and trading hours for each asset class.

Market Hours (UTC):

  • Forex: Sun 22:00 - Fri 21:00 (24/5)
  • Cryptocurrencies: 24/7 trading
  • US Stocks: Mon-Fri 13:30 - 20:00
  • UK Stocks: Mon-Fri 08:00 - 16:30
  • EU Stocks: Mon-Fri 08:00 - 16:30
  • Metals: Sun 22:00 - Fri 20:00
  • Oil & Gas: Sun 22:00 - Fri 20:00

Liquidity & Spread Variations:

Spreads are tightest during peak market hours. Choose trading pairs with highest volume for better prices.

Minimum Trade Requirements

Learn about minimum lot sizes, contract sizes, and minimum deposit amounts.

Minimum Deposit:

$100 USD (equivalent in other currencies)

Minimum Trade Size:

  • Forex: 0.01 lots (1,000 units)
  • Crypto: 0.001 BTC or equivalent
  • Stocks: 0.1 share
  • Metals: 0.01 lots
  • Indices: 0.01 contracts
  • Energies: 0.01 barrels/units

Maximum Trade Size:

Depends on account balance and leverage. Calculated as: (Account Balance × Leverage) / Current Price

Using the Demo Account

Practice trading risk-free with virtual funds in our demo environment.

A demo account allows you to practice trading with virtual funds before committing real money. This is perfect for learning the platform and testing strategies.

Getting Your Demo Account:

  1. Sign up for an account (demo activated automatically)
  2. You'll receive $10,000 virtual funds
  3. Virtual funds refresh daily at market open
  4. All trading features available in demo
  5. Your trades won't affect real funds

Switching to Live Trading:

Once you've verified your account and deposited funds, you can switch to live trading anytime from Settings → Account Type.

Mobile Trading App

Download and set up the SmartX mobile app for trading on the go.

Download the App:

  • iOS: Search "SmartX Traders" on App Store
  • Android: Search "SmartX Traders" on Google Play
  • Web: Use any modern browser to access the platform

App Features:

  • Real-time price charts and technical analysis
  • One-tap trading with customizable buttons
  • Push notifications for price alerts
  • Biometric login (fingerprint/face ID)
  • Offline order history access
  • Account statements and reports

Minimum Requirements: iOS 13+ or Android 8+

Reading Support and Resistance Levels

Understand key price levels that affect market movements.

Support Level:

A price point where demand is strong enough to prevent further decline. The market "bounces" up from this level.

Resistance Level:

A price point where supply is strong enough to prevent further rise. The market "bounces" down from this level.

How to Identify:

  1. Look for prices that have bounced multiple times
  2. Draw horizontal lines at these levels
  3. The more touches, the stronger the level
  4. Wait for price to reach these levels for trading opportunities

Trading Strategy:

  • Buy at Support: When price approaches support, consider buying
  • Sell at Resistance: When price approaches resistance, consider selling
  • Breakout: If price breaks through, the next level becomes important

Understanding Timeframes

Choose the right timeframe for your trading strategy.

Available Timeframes:

  • 1m, 5m, 15m, 30m: Scalping & Day Trading (fast-paced)
  • 1h, 4h: Swing Trading (hours to days)
  • Daily (1D): Position Trading (days to weeks)
  • Weekly (1W): Long-term Trading (weeks to months)
  • Monthly (1M): Very long-term (months to years)

Choosing Your Timeframe:

Match your timeframe to your trading style:

  • Have 15 minutes to trade? → Use 1m, 5m, or 15m
  • Check once per day? → Use 1h or 4h
  • Long-term investor? → Use 1D, 1W, or 1M

Deposit Payment Methods

Learn about all available ways to fund your account.

Payment Methods Available:

  • Credit/Debit Card: Visa, Mastercard (instant, 2% fee)
  • Bank Transfer: ACH, Wire (1-3 days, no fee)
  • E-Wallets: PayPal, Skrill, Neteller (instant, 1% fee)
  • Cryptocurrency: Bitcoin, Ethereum (instant, 0.5% fee)
  • Mobile Money: M-Pesa, GCash (instant in supported regions)

Minimum Amounts:

  • Credit Card: $10 minimum
  • Bank Transfer: $100 minimum
  • E-Wallet: $5 minimum
  • Crypto: 0.001 BTC or equivalent

Enable Two-Factor Authentication

Add an extra layer of security to protect your account.

What is 2FA?

Two-factor authentication requires you to provide two pieces of information to log in: your password AND a code from your phone.

How to Enable 2FA:

  1. Go to Settings → Security
  2. Click "Enable Two-Factor Authentication"
  3. Download an authenticator app (Google Authenticator, Authy, Microsoft Authenticator)
  4. Scan the QR code with your app
  5. Enter the 6-digit code from your app
  6. Save backup codes in a secure location

2FA Options:

  • Authenticator App: Recommended (works offline)
  • SMS (Text Message): Requires mobile verification
  • Email: Less secure, not recommended

Creating a Strong Password

Best practices for password security and management.

Password Requirements:

  • Minimum 12 characters
  • At least 1 uppercase letter (A-Z)
  • At least 1 lowercase letter (a-z)
  • At least 1 number (0-9)
  • At least 1 special character (!@#$%^&*)

Strong Password Example:

Tr@ding2023Secure!

Password Tips:

  • Never use personal information (birthdate, name, username)
  • Avoid common words or patterns
  • Use a password manager to securely store passwords
  • Change password every 90 days
  • Never share your password with anyone
  • Use different passwords for different accounts

Account Compromised? What to Do

Steps to recover if your account has been hacked or breached.

Immediate Actions:

  1. Change your password immediately
  2. Enable/Reset 2FA
  3. Check recent activity log
  4. Review connected devices
  5. Contact support immediately

Contact Support:

  • Go to /support → Report Security Incident
  • Or email: security@smartxtraders.com
  • Include: time of compromise, unauthorized actions

Recovery Process:

Our security team will:

  • Investigate the incident
  • Secure your account
  • Review transaction history
  • Reverse unauthorized trades if applicable
  • Restore account to safe state

Prevention Tips:

  • Use antivirus software
  • Keep your OS and browser updated
  • Avoid public WiFi for trading
  • Use VPN for additional security

Bot Risk Management

Set up protective parameters to limit bot losses.

Essential Risk Parameters:

  • Max Drawdown: Stop bot if account drops X% from peak
  • Daily Loss Limit: Pause trading after losing X per day
  • Stop Loss (SL): Exit trade if it loses X%
  • Take Profit (TP): Close trade after X% gain
  • Max Trades: Never have more than X open trades

Recommended Settings:

  • Max Drawdown: 10-15%
  • Daily Loss Limit: 2-3% of account
  • Stop Loss: 2-5% per trade
  • Take Profit: 5-10% per trade
  • Max Trades: 3-5 simultaneous

Risk/Reward Ratio:

Your TP should be at least 2x your SL to maintain positive expectancy.

Example: SL = 2% loss, TP = 4% gain (1:2 ratio)

Understanding Trading Taxes

Information about tax implications of trading profits and losses.

Disclaimer: This is not tax advice. Consult a tax professional for your specific situation.

Tax Information by Region:

  • United States: Typically short-term capital gains (taxed as ordinary income)
  • UK: ISA allowance may apply for UK residents
  • EU: VAT and capital gains tax varies by country
  • Other: Tax treatment varies by jurisdiction

Tax Documents:

SmartX provides:

  • Trade history reports
  • Annual transaction summaries
  • Gain/loss calculations

Getting Your Tax Documents:

  1. Log in to your account
  2. Go to Reports → Tax Documents
  3. Select year and format (PDF/CSV)
  4. Download for your tax filing

Keep Records:

  • Save all trade confirmations
  • Keep records for 6+ years
  • Document entry and exit prices
  • Track deposits and withdrawals

What is Slippage?

Understand why your executed price differs from the quoted price.

What is Slippage?

Slippage is the difference between the price you expected and the price you actually got when your order executed.

Example:

  • You see: EUR/USD at 1.0850
  • You click buy
  • Your fill price: 1.0852 (2 pips of slippage)

Why Does Slippage Happen?

  1. Market Volatility: Prices change rapidly in busy markets
  2. Order Size: Large orders may move the market
  3. Low Liquidity: Fewer buyers/sellers means wider spreads
  4. Network Delays: Internet latency between you and exchange

Reducing Slippage:

  • Trade major pairs (tight spreads)
  • Trade during peak hours (high liquidity)
  • Use limit orders instead of market orders
  • Avoid trading during news releases
  • Use a fast internet connection

Still Have Questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support